The third research question is about the knowledge gap that exists from the literature review in relation to the expectations of the managers from the head office. The gap filled to some extent from some previous research questions but the third research question makes it direct so that pin point information can be extracted from it. The reason that the information extracted from this question will help the research to a great deal. The expectation of the managers from the head office will make it clear to the head office about the needs that they are required to fulfill. (Vassos, 1996)
The expectation will clear out the dirt over the requirements for communication on the daily basis that the head office must communicate using the internet to ensure that the information timely reaches to the managers. The use of information for different purposes over the internet will increase its importance. The research question is quite clear and directed in getting the knowledge about the expectations of the managers. Different benefits associated with the Operationalization of the research questions have discussed but there are several cons attached with the phenomenon as well. (Cooper, 2003)
The cons associated with the research question is setting the direction of the research being conducted using the research question. The research question is setting no direction in this regard. The expectation does help in knowledge of the needs for which the internet should be used but it doesn’t directly identify the ways through which the research should be conducted. The third research question is quite directed that will only lead information about the expectations and will not clear out the facilities currently provided by the head office to the managers.